Tri-State Disposal Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information, including information related to SMS communications.
1. Personal Information We Collect
We may collect the following types of personal information:
- Name
- Phone number
- Email address
- Mailing address
- Account details
- Communication preferences
- Any other information you provide when opting in to receive SMS messages
2. How We Use Personal Information
We use personal information to:
- Provide service-related communications, including appointment reminders, order alerts, and account notifications
- Respond to inquiries and customer service requests
- Send important updates about our services
- Maintain compliance with legal and regulatory obligations
3. Who We Share Personal Information With
We do not sell or share your personal information, including SMS consent, with third parties for marketing purposes. Personal information may be shared with:
- Service providers and partners assisting in service delivery and customer support
- Legal or regulatory authorities when required by law
- Other third parties with your consent or as necessary to provide services
4. SMS Terms & Conditions
By opting into SMS communications through a web form or other method, you agree to receive SMS messages from Tri-State Disposal Inc., including:
- Service notifications
- Account updates
- Appointment reminders
- Billing alerts
- Message Frequency: Message frequency may vary.
- Message & Data Rates: Message and data rates may apply.
Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying STOP to any message.
Assistance: For assistance, text HELP or visit our website at www.tri-statedisposal.com.
5. SMS Keywords and Responses
- START: “Thank you for opting into SMS messaging from Tri-State Disposal Inc. You may receive 1 message per week. To opt out, text STOP. For assistance, text HELP or visit www.tri-statedisposal.com. Message & data rates may apply.”
- STOP: “You will no longer receive messages from Tri-State Disposal Inc. To opt back in at any time reply START.”
- HELP: “Thank you for contacting Tri-State Disposal Inc. You can find help online at www.tri-statedisposal.com.”
6. Accessing and Updating Your Information
- You may request to update or delete your personal information by contacting us at contact@tri-statedisposal.com.
7. Privacy Policy Updates
- We may update this Privacy Policy from time to time. Changes will be posted on our website, and we encourage you to review it periodically.
For further information, visit our Privacy Policy at www.tri-statedisposal.com/privacy-policy and Terms of Service at www.tri-statedisposal.com/terms-conditions.
